← All help guidesSend an invitation — owner only
1.
Open Instructors → Invite staff in School view.
2.
Enter the staff member's own email address.
3.
Choose Instructor, Office or Administrator. Instructor gives access to their diary and assigned pupils; Office is for administration without teaching; Administrator gives wider school controls and reports.
4.
Choose Send invitation. Check the entry appears as Invited.
An invitation is not an active teaching assignment. Wait for acceptance before adding the person to pupil bookings. Your licence allows up to ten active teaching members.
If only Instructor is offered, the school is not yet on a paid licence. Office and Administrator invitations become available with a paid school licence.
Accept an invitation
Open the invitation email and follow its link. Sign in or create an account using the exact invited email address, then finish acceptance. Check the school name before continuing. If the email is missing, check junk mail and ask the owner to verify the address. An expired or already-used link needs the owner's attention.
If the account already belongs to another school and acceptance is refused, contact support. Do not remove school records to work around the restriction.
Remove access — owner only
Open Instructors, select Remove for the correct person, read the confirmation and choose Remove access. Keep access cancels the change. Removal ends access but preserves teaching history. Reassign affected pupils and upcoming lessons before relying on another instructor's diary.
Check it worked
The accepted instructor can see their own assigned work. They should not see school administration unless their account also has an authorised administrative role.
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