← All help guidesExport school records
1.
In School view, open Data & retention. On a phone, find it under More.
2.
Choose Export records and save the school records JSON file to an approved secure location.
3.
Check the download completed and that the file belongs to the intended school.
4.
Download uploaded document files separately using the file list below.
JSON is a structured data file, not an Excel workbook or a printable receipt. The export contains supported school records and document details; it does not contain the uploaded files themselves.
Download uploaded files
Find Uploaded document files, choose Load files, then use Download file for each required file. Choose Load more files to continue through the list. Open each saved file to check it downloaded. If a file is marked unavailable, record which one and contact support; its database entry is not a replacement for the original file.
When the licence has ended
Owners and administrators can choose Export school records on the licence screen. The School terms provide 30 days from final access end to export records and download private files. Save both while that access is available. An owner with an ended trial can also use View school records to review existing data without editing it.
Store and use exports safely
Exports contain personal data. Restrict access and keep them in your school's approved storage. The current web workspace does not offer a general upload-and-restore backup button. Contact support before planning a restoration; the import tool is for supported reviewed transfers, not a complete backup restore.
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