← All help guidesYour sign-in account
Use your own invited email address. Your sign-in identity determines which school membership can be loaded; a pupil record or instructor display name does not replace that account.
If you need a password reset, use the recovery option on the sign-in page. Never send a password to the school or DriveBest support.
Instructor and school details
Ask the school owner to check your entry under Instructors, including whether the invitation has been accepted and whether your role includes teaching. Check Pupils and Diary for the assignments you expect to see.
The owner manages the school name, logo, colours and support email under Settings. Individual instructors cannot change those school-wide details from their own view.
Changed email or wrong school
Contact the owner before using another email address or creating a second account. An invitation sent to the wrong address will not automatically attach to a different account. If membership in another school blocks the intended access, contact support rather than deleting teaching records.
Public profile listings
The current school-only web release does not provide the older public instructor directory or a profile publishing menu. You do not need to create a public listing to teach within your school.
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