← All help guidesSchool view
1.
Open Pupils and find the pupil.
2.
Choose Manage → Open record.
3.
Read Timeline for recent lessons and recorded payments. Lesson summaries and next focus appear when the instructor has saved them.
4.
Check At a glance for progress, balance, the next recorded test and lesson count.
The timeline is a recent summary, not a complete payment statement. Use Diary, Payments or Tests to inspect the underlying records.
Instructor view
Open Pupils and choose an assigned pupil. Review contact and pickup details, driving progress, next focus and lesson history. Use Book lesson for the next appointment. Record new teaching notes through the lesson completion process.
Understand the figures
Progress reflects recorded skill assessments; it does not guarantee test readiness. A money balance and prepaid lesson hours are different things. Check the school's payment records before promising a refund or a number of lessons.
Missing record or notes
Check that you are signed into the correct school and, for instructors, that the pupil is assigned to you. If notes are missing, confirm that the lesson reached Lesson saved. Do not enter a duplicate lesson just to recreate its notes.
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