← All help guidesKeep access personal
Give every staff member their own invitation and the role they need. Do not share the owner's account. Remove access when someone leaves and review their pupil assignments and upcoming lessons.
Check before saving or sharing
1.
Confirm the school, pupil and lesson before entering notes or payments.
2.
Keep notes relevant to teaching or school operations. Avoid unnecessary sensitive details.
3.
Use the school's private document controls for supporting files.
4.
Store exports in approved secure storage and restrict who can open them.
5.
Sign out on shared devices and close the tab when finished.
If something looks wrong
If you can see another school's records, stop using that record and contact support@drivebest.app. Describe the page and access problem without copying the other school's personal data. Do not try more links to investigate.
For a mistaken payment or pupil assignment, preserve the record and ask an authorised manager to correct it. Repeated entries can make the problem worse.
Report a technical issue safely
Use Contact support for a short description. Do not send pupil names, health information, passwords or card details. Your signed-in staff account and school are attached securely, so you do not need to paste account identifiers into the message.
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